Privacy Policy

At Heather & Carter Toronto, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

By using our website, you agree to the practices described below.

Information We Collect

When you place an order, create an account, or interact with our website, we may collect the following personal information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • IP address and device information

  • Website activity and browsing behavior

We only collect information that is necessary to provide you with the best possible shopping experience.

How We Use Your Information

At Heather & Carter Toronto, your information is used solely for legitimate business purposes, including:

  • Processing and shipping your orders

  • Providing customer service and support

  • Sending order updates and relevant information

  • Improving our website, products, and services

  • Preventing fraud and ensuring secure transactions

We are committed to handling your data responsibly and transparently.

Sharing of Information with Third Parties

Your personal data will only be shared with trusted third parties when necessary to operate our business, such as:

  • Payment providers

  • Shipping and logistics partners

  • Technical service providers

These parties only receive the information required to perform their services and are obligated to protect your data.

We do not sell or rent your personal information to third parties.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations.

When your data is no longer required, it will be securely deleted or anonymized.

Cookies

Our website uses cookies to:

  • Improve website functionality

  • Analyze visitor behavior

  • Support marketing efforts

You may adjust your cookie preferences at any time through your browser settings.

Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to data processing

  • Request data portability

To exercise any of these rights, please contact us using the details below.

Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Business Name: Heather & Carter Toronto
Email: info@heathercartertoronto.com